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Contact Us

Where to visit us in person or pick-up an online order!

Visit Us - Kensington, Calgary

Kensington YYC

110, 10 Street NW
Calgary, AB Canada

Hours:
7 days a week, 11am - 5pm

Quick pick up through the back door. Park in the back & come in back door.

Get Directions

Visit Us - Inglewood, Calgary

SE Calgary YYC

1219a 9 Avenue SE
Calgary, AB Canada

Hours:
7 days a week, 11am - 5pm

Oolong Tea Shop - DrinkKindly.ca pick-up location

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Frequently Asked Questions

How do you choose the teas you carry?

Every tea in our online collection has been thoughtfully curated through years of conversations, recommendations, and customer favourites from our retail store. Our in-person community has helped shape the selection you'll find online, so you can shop a collection that's been loved and enjoyed by tea drinkers just like you.

Do you ship internationally?

At this time, we only ship within Canada. We’re working on expanding our shipping options and hope to offer international delivery in the future so more tea lovers around the world can enjoy our collection.

What’s your return policy?

We offer a 30-day flavour guarantee on all of our teas. If you try a tea and it’s not quite what you expected, please reach out to us within 30 days of purchase. We’ll be happy to issue a credit toward your next purchase so you can find something you truly love. Our goal is to make sure every cup is one you enjoy.

Why shop with a Canadian-owned tea company?

When you shop with us, you're supporting a proudly Canadian owned small business. Every order helps us continue doing what we love, sharing quality teas, building relationships with our customers, and growing a community of tea lovers.

What kind of packaging do you use?

Our packaging is fully recyclable and designed with freshness in mind. We’ve chosen materials that help protect the quality and flavour of our teas for longer, while still keeping sustainability in mind. Unlike compostable options that can sometimes allow more air and moisture in, our packaging helps better preserve freshness so your tea tastes just as good as the day it was packed.

How do you approach social responsibility and donation requests?

We’re committed to working with and supporting brands, events, and initiatives that align with our values and mission. As a small business, we receive a high volume of requests for complimentary products and sponsorships for events, and while we wish we could support everyone, we’re not able to accommodate all requests. We carefully prioritize opportunities where we can make a meaningful impact and align with causes and communities that reflect what we stand for.

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